UK Standard Delivery
Orders placed will be processed within 1-2 working days, all orders will be sent out Royal Mail.
Orders placed will be processed within 1-2 working days; sent via Royal Mail, delivery will take from 5-7 working days dependant on the location.
Tracking is available upon checkout for an additional charge, tracking details available upon request.
Refunds and Returns
- Only products purchased through 47skin.com website can be returned for a refund or exchange.
- If an error is made 47 Skin will exchange your product for a different product upon return of the original item. The original item must be un-opened and saleable, the consumer is responsible for shipping and additional postage charges.
- If you react to the product a refund or exchange is available.
- You must complete a returns form before sending the product back to us. This ensures that your refund is processed correctly. Please email email@example.com to request a form. We refund the product in full, but we do not reimburse shipping costs.
- Should a product be damaged during transit 47 Skin will provide an exchange or full refund. Return postage will be refunded in case of damaged, defective or incorrectly dispatched products and a refund will be issued through the method used for payment.
- In every case original proof of purchase must be provided and products must be returned within 30 days of receipt for 47 Skin to issue any refund or exchange. Please email firstname.lastname@example.org in advance of your intention to return or exchange a product.
- Please retain your postal receipt until you are certain your parcel has been safely received by 47 Skin. We may need to see this if we fail to receive your package.
47 Skin will do our best to process returns within 10 working days of receipt and a refund will be issued through the method used for payment.