Mobile Terms of Service

Mobile messaging terms and conditions

The 47 Skin mobile messaging service (the "Service") is operated by 47 Skin (“47 Skin”, “we”, or “us”). By signing up to the Service, you agree to these terms and conditions (“Mobile Terms”).

We may modify or discontinue the Service or any of its features at any time. We may also update these Mobile Terms from time to time. Any changes will take effect when published, subject to applicable law.

SMS marketing consent

By subscribing to 47 Skin's SMS marketing service, you agree to receive recurring marketing text messages from 47 Skin to the mobile number you provide.

These messages may include promotional offers, discounts, product launches, reminders about items left in your basket and other marketing communications.

You do not need to subscribe to our SMS marketing service to make a purchase from 47 Skin. Your participation is entirely voluntary, and you may withdraw your consent at any time.

Message frequency and charges

The number of text messages you receive may vary.

47 Skin does not charge you for receiving marketing text messages. However, standard message and data rates may apply depending on your mobile network provider and tariff.

You are responsible for any charges imposed by your mobile network provider.

How to unsubscribe

You can opt out of receiving marketing text messages from 47 Skin at any time by clicking the unsubscribe link included in each SMS message you receive from us.

Our SMS service does not support two-way messaging, so you cannot unsubscribe by replying STOP. Instead, please use the unsubscribe link provided in your message or contact our Customer Care team at Customercare@47skin.com to request removal from our SMS marketing list.

Once your opt-out request has been processed, you will no longer receive marketing text messages from the relevant Service unless you choose to subscribe again.

Customer support

If you have any questions about our SMS marketing service or need assistance, please contact our Customer Care team directly at Customercare@47skin.com.

Please note that our SMS service does not support incoming replies, including HELP requests. For assistance, please use the email address above.

Changes to messaging numbers

We may change the sender ID used to operate the Service. Where necessary, we will notify you of any relevant changes.

As our SMS service does not support incoming replies, please use the unsubscribe link included in our messages or contact our Customer Care team at Customercare@47skin.com if you wish to stop receiving SMS marketing communications.

Mobile number and message delivery

You agree to provide a valid mobile number when subscribing to the Service.

If you change your mobile number, you will need to subscribe again using your new number.

Mobile network providers are not responsible for delayed or undelivered messages. While we aim to ensure that messages are delivered correctly, delivery may be affected by circumstances outside our reasonable control.

Nothing in these Mobile Terms excludes or limits any liability that cannot lawfully be excluded or limited under UK law.

Privacy and data protection

We respect your privacy and are committed to protecting your personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We will use your mobile number and other relevant personal information to operate the Service and send marketing communications in accordance with your preferences and applicable law.

You have the right to withdraw your consent to SMS marketing at any time.

For more information about how we collect, use and protect your personal information, including your data protection rights, please see our Privacy Policy.